Terms of Service

Trusted Leads provides a platform where customers submit targeting criteria, pay a one-time fee, and receive verified B2B email lead lists delivered as CSV files. Leads are sourced from publicly available business information, professional directories, and other lawful sources.

To use the Service, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction.
• Provide accurate, complete, and current registration information.
• Maintain the confidentiality of your account credentials.
• Accept responsibility for all activity under your account.

Account sharing is prohibited. We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

Upon purchase and delivery, we grant you a limited, non-exclusive, non-transferable, revocable license to use the delivered lead data solely for your own business-to-business sales, marketing, and outreach purposes. The data is licensed, not sold. You do not acquire ownership of the data.

You agree NOT to:

• Resell, sublicense, redistribute, or share the delivered lead data with any third party.
• Use the data to send unsolicited bulk email that violates applicable anti-spam laws.
• Use the data for harassment, stalking, fraud, or any unlawful purpose.
• Use the data to build a competing database or service.
• Attempt to reverse-engineer our data sourcing or verification methods.
• Use automated tools to scrape, crawl, or extract data from the Service beyond your order.
• Use the data for determining credit eligibility, insurance, employment, or housing decisions.

You are solely responsible for ensuring your use of the delivered lead data complies with all applicable laws, including but not limited to:

• CAN-SPAM Act — Including providing a physical mailing address, a clear unsubscribe mechanism, and honest subject lines in all commercial email.
• GDPR — If contacting individuals in the European Economic Area or the United Kingdom, you must have a lawful basis for processing their personal data.
• CCPA / CPRA — If contacting California residents, you must comply with applicable California privacy laws.
• CASL — If contacting individuals in Canada, you must comply with Canada's Anti-Spam Legislation.
• TCPA — If using phone numbers for calls or texts, you must comply with the Telephone Consumer Protection Act.

You must maintain your own compliant privacy policy and promptly honor all opt-out and unsubscribe requests from individuals you contact. We do not guarantee that individuals on the delivered lists have consented to receive communications from you. Establishing a lawful basis for outreach is your responsibility.

Lead data is sourced from publicly available information, including professional business directories, company websites, public filings, and other lawful sources. We employ verification processes to improve data quality, but we do not guarantee that all data is current, accurate, or complete at the time of delivery.

• All orders are one-time purchases. Payment is due at the time of checkout and is processed securely via Stripe.
• Prices are displayed in US Dollars and include all applicable fees unless otherwise stated.
• Promo codes cannot be combined, have no cash value, and may expire or be revoked at our discretion.
• Refunds: All sales are final once the order has been fulfilled and the CSV deliverable has been made available for download. If an order cannot be fulfilled due to insufficient matching leads, we will offer a partial delivery, store credit, or refund at our discretion.

After payment, we process your targeting criteria, compile the lead list, and deliver a CSV file to your account. Typical turnaround is 7–12 hours, though larger or more complex orders may take longer. Once the CSV is available for download, the transaction is considered complete.

You agree to indemnify, defend, and hold harmless Trusted Leads and its affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the delivered lead data; (b) your violation of these Terms; (c) your violation of any applicable law; or (d) any third-party claim resulting from your outreach campaigns or use of the data.

All rights, title, and interest in the Service, including its design, branding, trademarks, logos, and proprietary data sourcing and verification methods, remain the exclusive property of Trusted Leads. Nothing in these Terms transfers any intellectual property rights to you beyond the limited license described in Section 3.

We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion. Upon termination, your license to use any previously delivered data is immediately revoked and you must destroy all copies of the data in your possession. Sections 4, 5, 9, 10, 11, 12, and 14 survive termination.

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any dispute arising under these Terms shall be resolved through binding arbitration administered in accordance with the rules of the American Arbitration Association. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised “Last updated” date. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

If you have questions about these Terms, please contact us at hello@v2.trustedleads.io.