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Privacy Policy

Last updated: February 8, 2026 · Effective immediately

Trusted Leads (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit trustedleads.com and use our services (collectively, the “Service”).

By using the Service, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Service.

1

Information We Collect

Information You Provide

  • Account information: Name, email address, phone number, and company name when you register.
  • Order information: Targeting criteria (industries, job titles, locations, company size), lead quantity, and scraping preferences.
  • Payment information: Payment is processed securely by Stripe. We do not store your full credit card number, CVV, or bank account details on our servers.
  • Support communications: Messages, tickets, and any attachments you send through our support system.
  • Electronic signatures: Signature data captured during the order checkout process.

Information Collected Automatically

  • Usage data: Pages visited, time spent on pages, click patterns, and referral source.
  • Device information: Browser type, operating system, device type, and screen resolution.
  • Network information: IP address and approximate geographic location.
  • Cookies and similar technologies: See Section 6 below.

Information from Third Parties

  • Stripe: Payment confirmation status and fraud prevention signals.
  • Supabase: Authentication and session management data.
2

How We Use Your Information

We use your information to:

  • Provide, fulfill, and deliver your lead list orders.
  • Process payments and prevent fraud.
  • Communicate about your orders, account, and support requests.
  • Send transactional emails (order confirmations, delivery notifications).
  • Improve the Service, analyze usage patterns, and fix issues.
  • Comply with legal obligations and enforce our Terms of Service.

We will only send marketing or promotional emails with your consent. You can unsubscribe at any time using the link in those emails.

3

How We Share Your Information

We do not sell your personal information. We share your information only with the following categories of service providers, and only as necessary to operate the Service:

  • Payment processing: Stripe processes your payment information under their own privacy policy.
  • Infrastructure: Supabase (database and authentication) and Vercel (hosting) provide the technical infrastructure for the Service.
  • Automation: n8n handles automated notifications and workflow processing.
  • Legal compliance: We may disclose information when required by law, subpoena, court order, or to protect our rights, safety, or property.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area or United Kingdom, we process your data under the following legal bases:

  • Contract performance: To fulfill your orders and manage your account.
  • Legitimate interest: To improve the Service, prevent fraud, and conduct analytics.
  • Consent: For marketing emails and optional cookies.
  • Legal obligation: To comply with tax, accounting, and regulatory requirements.
5

Data Retention

  • Account data: Retained for the life of your account and up to 2 years after account deletion.
  • Order and transaction records: Retained for 7 years for tax and legal compliance.
  • Payment data: Handled by Stripe per their data retention policies. We retain only transaction references.
  • Support tickets: Retained for 2 years after resolution.
  • Usage and analytics data: Retained for up to 14 months.
  • Opt-out and suppression records: Retained indefinitely to honor your preferences.
6

Cookies and Tracking

We use the following types of cookies:

  • Essential cookies: Required for authentication, session management, and core functionality. These cannot be disabled.
  • Analytics cookies: Help us understand how visitors use the site. You may opt out of these.

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent the Service from functioning properly.

7

Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), encrypted storage, access controls, and regular security reviews. However, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

8

Your Rights (GDPR — EEA/UK Residents)

If you are located in the European Economic Area or United Kingdom, you have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate or incomplete data.
  • Erase your personal data (“right to be forgotten”).
  • Restrict processing of your data.
  • Port your data to another service in a machine-readable format.
  • Object to processing based on legitimate interest.
  • Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint with your local data protection authority.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

9

Your Rights (CCPA/CPRA — California Residents)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose.
  • Delete your personal information, subject to certain exceptions.
  • Correct inaccurate personal information.
  • Opt out of the sale or sharing of your personal information. We do not sell or share your personal information.
  • Non-discrimination for exercising your privacy rights.

To submit a request, contact us at [email protected].

10

International Data Transfers

Your information is stored on servers located in the United States. If you access the Service from outside the United States, you consent to the transfer of your information to the US, where data protection laws may differ from those in your country. We take appropriate safeguards to protect your data during international transfers.

11

Children's Privacy

The Service is not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected data from a child under 18, we will delete it promptly. If you believe a child has provided us with personal information, please contact us.

12

Third-Party Links

The Service may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing any personal information.

13

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last updated” date. For material changes, we may also notify you by email. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

14

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

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